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This refund & cancellation policy is adopted by all clients of Utah Eagle Transport and will apply to all taxis/minicabs as arranged on the customers’ behalf through Utah Eagle Transport.
All cancellations of local journeys made before the booking time and prior to vehicle despatch will not incur a penalty charge. All airport journeys must be cancelled no less than 24 hours prior to the pick-up time. If you need to cancel a booking please contact us by calling our call center.
As a general rule local journeys are normally dispatched up to twenty minutes before their due time. Cancellations for local journeys made prior to the booking time, but after a vehicle has been despatched will be subject to a charge up to the full price of the fare. Cancellations for airport journeys made less than 24 hours prior to the pick-up time will be subject to a charge up to the full price of the fare.
All refunds must be requested within 7 days of the original booking date. Refunds to credit/debit cards can only be refunded to the original card used. Refunds made by cheque can only be made out to the customer who made the original booking.
In the event of circumstances beyond our control Utah Eagle Transport reserve the right to cancel all services. Where payment has been made a refund will be issued. If a car breaks down during the journey, an alternative will be provided with a practical time allowance.
No refunds will be given for journeys terminated part way through the hire. If the journey is not prepaid full fare will be due to the driver and/or an invoice that is subject to VAT will be issued.
This privacy policy provides users with information about the nature, scope, and purpose of the collection and use of personal data by the responsible entity on this Website.
Utah Eagle Transport attaches great importance to the protection of their users’ personal data. All personal information (title, name, address, e-mail address, telephone number, and locations) submitted by users is collected, stored, and processed exclusively in accordance with the country-specific legal provisions concerning data protection.